{"id":2947,"date":"2025-06-17T20:43:05","date_gmt":"2025-06-17T12:43:05","guid":{"rendered":"https:\/\/rexy.trial-ebuildhost.com\/?page_id=2947"},"modified":"2025-12-11T17:57:06","modified_gmt":"2025-12-11T09:57:06","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.rexy.com.hk\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2947\" class=\"elementor elementor-2947\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-61d4d867 e-flex e-con-boxed e-con e-parent\" data-id=\"61d4d867\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-311c6552 elementor-widget elementor-widget-text-editor\" data-id=\"311c6552\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<p style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif;\"><strong style=\"color: #212680;\">Effective Date:<\/strong> 9 December 2025<br \/><strong style=\"color: #212680;\">Last Updated:<\/strong> 9 December 2025<\/p>\n\n<p style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif;\">Gentle Enterprises Limited (&#8220;we&#8221;, &#8220;us&#8221;, or &#8220;our&#8221;) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website <a style=\"color: #212680; text-decoration: underline;\" href=\"https:\/\/www.rexy.com.hk\">www.rexy.com.hk<\/a> (the &#8220;Site&#8221;) or engage with our services.<\/p>\n\n<p style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif;\">By using our Site or services, you consent to the data practices described in this policy. Please read this Privacy Policy carefully to understand our views and practices regarding your personal data.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\" style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif; color: #212680;\">1. Information We Collect<\/h3>\n\n<p style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif;\">We may collect and process the following types of information about you:<\/p>\n\n<h4 class=\"wp-block-heading\" style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif; color: #212680;\">a) <strong>Personal Information You Provide<\/strong><\/h4>\n\n<p style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif;\">When you interact with our Site or services, you may voluntarily provide us with personal information, including but not limited to:<\/p>\n\n<ul class=\"wp-block-list\" style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif;\">\n<li>Name and contact details (email address, phone number, postal address)<\/li>\n\n<li>Company name and business information<\/li>\n\n<li>Account credentials (username and password)<\/li>\n\n<li>Payment and billing information<\/li>\n\n<li>Order and transaction history<\/li>\n\n<li>Communication preferences<\/li>\n\n<li>Any other information you choose to provide through contact forms, inquiries, or customer support interactions<\/li>\n<\/ul>\n\n<h4 class=\"wp-block-heading\" style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif; color: #212680;\">b) <strong>Information Collected Automatically<\/strong><\/h4>\n\n<p style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif;\">When you visit our Site, we may automatically collect certain technical information, including:<\/p>\n\n<ul class=\"wp-block-list\" style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif;\">\n<li>IP address and device identifiers<\/li>\n\n<li>Browser type and version<\/li>\n\n<li>Operating system<\/li>\n\n<li>Referring website or source<\/li>\n\n<li>Pages visited and time spent on each page<\/li>\n\n<li>Date and time of visit<\/li>\n\n<li>Clickstream data and browsing behavior<\/li>\n\n<li>Cookies and similar tracking technologies (see our <a style=\"color: #212680; text-decoration: underline;\" href=\"https:\/\/www.rexy.com.hk\/cookie-policy\/\">Cookie Policy<\/a> for more details)<\/li>\n<\/ul>\n\n<h4 class=\"wp-block-heading\" style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif; color: #212680;\">c) <strong>Information from Third Parties<\/strong><\/h4>\n\n<p style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif;\">We may receive information about you from third-party sources, such as business partners, payment processors, analytics providers, and social media platforms, to the extent permitted by applicable law.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\" style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif; color: #212680;\">2. How We Use Your Information<\/h3>\n\n<p style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif;\">We use the information we collect for the following purposes:<\/p>\n\n<ul class=\"wp-block-list\" style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif;\">\n<li><strong style=\"color: #212680;\">To provide and manage our services:<\/strong> Process orders, deliver products, manage accounts, and provide customer support<\/li>\n\n<li><strong style=\"color: #212680;\">To communicate with you:<\/strong> Send order confirmations, invoices, updates, newsletters, and respond to inquiries<\/li>\n\n<li><strong style=\"color: #212680;\">To improve our Site and services:<\/strong> Analyze usage patterns, conduct research, and enhance user experience<\/li>\n\n<li><strong style=\"color: #212680;\">To process payments:<\/strong> Facilitate secure transactions and prevent fraud<\/li>\n\n<li><strong style=\"color: #212680;\">For marketing purposes:<\/strong> Send promotional materials, special offers, and product information (with your consent where required)<\/li>\n\n<li><strong style=\"color: #212680;\">To comply with legal obligations:<\/strong> Meet regulatory requirements, respond to legal requests, and enforce our terms and conditions<\/li>\n\n<li><strong style=\"color: #212680;\">To protect our business:<\/strong> Detect and prevent fraud, security incidents, and other harmful activities<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\" style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif; color: #212680;\">3. Legal Basis for Processing (GDPR)<\/h3>\n\n<p style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif;\">If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data based on the following legal grounds:<\/p>\n\n<ul class=\"wp-block-list\" style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif;\">\n<li><strong style=\"color: #212680;\">Contractual necessity:<\/strong> To fulfill our contractual obligations to you<\/li>\n\n<li><strong style=\"color: #212680;\">Consent:<\/strong> Where you have given explicit consent for specific processing activities<\/li>\n\n<li><strong style=\"color: #212680;\">Legitimate interests:<\/strong> To operate our business, improve our services, and protect our legal rights<\/li>\n\n<li><strong style=\"color: #212680;\">Legal compliance:<\/strong> To comply with applicable laws and regulations<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\" style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif; color: #212680;\">4. How We Share Your Information<\/h3>\n\n<p style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif;\">We do not sell, rent, or trade your personal information to third parties. However, we may share your information with the following categories of recipients:<\/p>\n\n<ul class=\"wp-block-list\" style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif;\">\n<li><strong style=\"color: #212680;\">Service providers:<\/strong> Third-party vendors who assist us with payment processing, shipping, web hosting, analytics, marketing, and customer support<\/li>\n\n<li><strong style=\"color: #212680;\">Business partners:<\/strong> Trusted partners who help us deliver products and services<\/li>\n\n<li><strong style=\"color: #212680;\">Legal and regulatory authorities:<\/strong> When required by law, court order, or government request<\/li>\n\n<li><strong style=\"color: #212680;\">Business transfers:<\/strong> In connection with a merger, acquisition, or sale of assets<\/li>\n\n<li><strong style=\"color: #212680;\">With your consent:<\/strong> When you have authorized us to share your information<\/li>\n<\/ul>\n\n<p style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif;\">All third-party service providers are required to maintain the confidentiality and security of your personal information and are prohibited from using it for any purpose other than providing services to us.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\" style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif; color: #212680;\">5. International Data Transfers<\/h3>\n\n<p style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif;\">Your personal information may be transferred to and processed in countries other than your country of residence, including Hong Kong, China, and other jurisdictions where our service providers operate. These countries may have different data protection laws than your jurisdiction.<\/p>\n\n<p style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif;\">When we transfer your personal data internationally, we take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy and applicable data protection laws.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\" style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif; color: #212680;\">6. Data Security<\/h3>\n\n<p style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif;\">We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:<\/p>\n\n<ul class=\"wp-block-list\" style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif;\">\n<li>Encryption of sensitive data during transmission (SSL\/TLS)<\/li>\n\n<li>Secure storage systems with access controls<\/li>\n\n<li>Regular security assessments and updates<\/li>\n\n<li>Employee training on data protection practices<\/li>\n<\/ul>\n\n<p style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif;\">However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\" style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif; color: #212680;\">7. Data Retention<\/h3>\n\n<p style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif;\">We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period depends on:<\/p>\n\n<ul class=\"wp-block-list\" style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif;\">\n<li>The nature of the information collected<\/li>\n\n<li>The purpose for which it was collected<\/li>\n\n<li>Legal, regulatory, or contractual requirements<\/li>\n\n<li>Our legitimate business interests<\/li>\n<\/ul>\n\n<p style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif;\">When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\" style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif; color: #212680;\">8. Your Rights and Choices<\/h3>\n\n<p style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif;\">Depending on your location and applicable laws, you may have the following rights regarding your personal information:<\/p>\n\n<ul class=\"wp-block-list\" style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif;\">\n<li><strong style=\"color: #212680;\">Right to access:<\/strong> Request a copy of the personal information we hold about you<\/li>\n\n<li><strong style=\"color: #212680;\">Right to rectification:<\/strong> Request correction of inaccurate or incomplete information<\/li>\n\n<li><strong style=\"color: #212680;\">Right to erasure:<\/strong> Request deletion of your personal information (subject to legal obligations)<\/li>\n\n<li><strong style=\"color: #212680;\">Right to restriction:<\/strong> Request limitation on how we process your information<\/li>\n\n<li><strong style=\"color: #212680;\">Right to data portability:<\/strong> Receive your personal information in a structured, commonly used format<\/li>\n\n<li><strong style=\"color: #212680;\">Right to object:<\/strong> Object to processing based on legitimate interests or for direct marketing purposes<\/li>\n\n<li><strong style=\"color: #212680;\">Right to withdraw consent:<\/strong> Withdraw consent at any time where processing is based on consent<\/li>\n\n<li><strong style=\"color: #212680;\">Right to lodge a complaint:<\/strong> File a complaint with your local data protection authority<\/li>\n<\/ul>\n\n<p style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif;\">To exercise any of these rights, please contact us using the details provided in Section 13 below. We will respond to your request within the timeframe required by applicable law.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\" style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif; color: #212680;\">9. Marketing Communications<\/h3>\n\n<p style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif;\">With your consent, we may send you marketing communications about our products, services, promotions, and news. You can opt out of receiving marketing emails at any time by:<\/p>\n\n<ul class=\"wp-block-list\" style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif;\">\n<li>Clicking the &#8220;unsubscribe&#8221; link in any marketing email<\/li>\n\n<li>Contacting us directly using the contact information below<\/li>\n\n<li>Updating your communication preferences in your account settings<\/li>\n<\/ul>\n\n<p style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif;\">Please note that even if you opt out of marketing communications, we may still send you transactional or service-related messages (such as order confirmations and account notifications).<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\" style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif; color: #212680;\">10. Children&#8217;s Privacy<\/h3>\n\n<p style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif;\">Our Site and services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\" style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif; color: #212680;\">11. Third-Party Links<\/h3>\n\n<p style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif;\">Our Site may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to those third-party sites. We are not responsible for the privacy practices of third parties, and we encourage you to review their privacy policies before providing any personal information.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\" style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif; color: #212680;\">12. Changes to This Privacy Policy<\/h3>\n\n<p style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif;\">We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the &#8220;Last Updated&#8221; date at the top of this policy and may notify you through email or a prominent notice on our Site.<\/p>\n\n<p style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif;\">We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our Site or services after any changes constitutes your acceptance of the updated policy.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\" style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif; color: #212680;\">13. Contact Us<\/h3>\n\n<p style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif;\">If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:<\/p>\n\n<p style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif;\"><strong style=\"color: #212680;\">Company Name:<\/strong> Gentle Enterprises Limited \u99ff\u79d1\u4f01\u696d\u6709\u9650\u516c\u53f8<br \/><strong style=\"color: #212680;\">Email:<\/strong> <a style=\"color: #212680; text-decoration: underline;\" href=\"mailto:info@rexy.com.hk\">info@rexy.com.hk<\/a><br \/><strong style=\"color: #212680;\">Phone:<\/strong> (852) 2540 5502<br \/><strong style=\"color: #212680;\">Fax:<\/strong> (852) 2857 6057<br \/><strong style=\"color: #212680;\">Business Address:<\/strong> Unit 4201-3, Hong Kong Plaza, 188 Connaught Road West, Hong Kong<br \/>\u9999\u6e2f \u5e72\u8afe\u9053\u897f188\u865f \u9999\u6e2f\u5546\u696d\u4e2d\u5fc3 42\u6a134201-3\u5ba4<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<p style=\"font-family: 'Noto Sans TC', 'Noto Sans', Arial, sans-serif;\"><em>This Privacy Policy is effective as of the date specified above and applies to all users of our website and services.<\/em><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Effective Date: 9 December 2025Last Updated: 9 December 2025 Gentle Enterprises Limited (&#8220;we&#8221;, &#8220;us&#8221;, or &#8220;our&#8221;) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.rexy.com.hk (the &#8220;Site&#8221;) or engage with our services. By using our Site or services, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"Privacy Policy | Gentle Enterprises - Label &amp; TTR Manufacturer","_seopress_titles_desc":"Learn how Gentle Enterprises protects your personal data. Our privacy policy explains data collection, usage, and your rights under GDPR and PDPO compliance.","_seopress_robots_index":"","footnotes":""},"class_list":["post-2947","page","type-page","status-publish","hentry"],"blocksy_meta":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.rexy.com.hk\/en\/wp-json\/wp\/v2\/pages\/2947","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.rexy.com.hk\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.rexy.com.hk\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.rexy.com.hk\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.rexy.com.hk\/en\/wp-json\/wp\/v2\/comments?post=2947"}],"version-history":[{"count":0,"href":"https:\/\/www.rexy.com.hk\/en\/wp-json\/wp\/v2\/pages\/2947\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.rexy.com.hk\/en\/wp-json\/wp\/v2\/media?parent=2947"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}