Effective Date: 9 December 2025
Last Updated: 9 December 2025
Welcome to www.rexy.com.hk (the “Site”). This Site is owned and operated by Gentle Enterprises Limited 駿科企業有限公司 (“we”, “us”, or “our”). By accessing or using our Site, you agree to be bound by these Terms of Use (“Terms”). Please read these Terms carefully before using our Site.
If you do not agree to these Terms, you must not access or use our Site.
1. Acceptance of Terms
By accessing, browsing, or using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Cookie Policy, which are incorporated into these Terms by reference.
These Terms constitute a legally binding agreement between you and Gentle Enterprises Limited. If you are using the Site on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
2. Use of the Site
a) Permitted Use
You may use the Site for lawful purposes only and in accordance with these Terms. You agree to use the Site in a manner that does not:
- Violate any applicable local, national, or international law or regulation
- Infringe upon the rights of others, including intellectual property rights, privacy rights, or contractual rights
- Transmit any harmful, offensive, defamatory, or unlawful content
- Interfere with or disrupt the Site or servers or networks connected to the Site
- Attempt to gain unauthorized access to any portion of the Site or any systems or networks
b) Prohibited Activities
You agree not to:
- Use the Site for any fraudulent or unlawful purpose
- Impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity
- Use automated systems (such as bots, scrapers, or spiders) to access the Site without our prior written permission
- Introduce viruses, malware, or any other harmful code
- Collect or harvest personal information from other users
- Engage in any activity that could damage, disable, overburden, or impair the Site
- Reverse engineer, decompile, or disassemble any part of the Site
3. Account Registration
To access certain features of the Site, you may be required to register for an account. When you register, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security and confidentiality of your login credentials
- Notify us immediately of any unauthorized use of your account
- Accept responsibility for all activities that occur under your account
We reserve the right to suspend or terminate your account at any time if we suspect any unauthorized or fraudulent activity, or if you violate these Terms.
4. Intellectual Property Rights
All content on this Site, including but not limited to text, graphics, logos, images, videos, software, and other materials (collectively, “Content”), is the property of Gentle Enterprises Limited or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site and its Content for personal, non-commercial purposes only. You may not:
- Reproduce, distribute, modify, display, perform, or create derivative works from any Content without our prior written consent
- Use any Content for commercial purposes without authorization
- Remove or alter any copyright, trademark, or other proprietary notices
All trademarks, service marks, and trade names displayed on the Site are the property of Gentle Enterprises Limited or their respective owners.
5. Product Information and Pricing
We strive to provide accurate product descriptions, specifications, and pricing information on our Site. However, we do not warrant that product descriptions, images, pricing, or other Content on the Site is accurate, complete, reliable, current, or error-free.
We reserve the right to:
- Correct any errors, inaccuracies, or omissions at any time without prior notice
- Change or update product information and pricing at any time
- Limit quantities available for purchase
- Discontinue any product at any time
All prices are displayed in the currency specified on the Site and are subject to change without notice. Prices do not include applicable taxes, duties, or shipping charges unless otherwise stated.
6. Orders and Payment
When you place an order through our Site, you are making an offer to purchase products subject to these Terms. We reserve the right to accept or decline your order for any reason, including but not limited to:
- Product availability
- Errors in product or pricing information
- Suspected fraudulent or unauthorized transactions
- Inability to verify your payment information
A contract for the sale of products is formed only when we send you an order confirmation email. We will charge your payment method upon order confirmation or at the time of shipment, depending on our payment processing procedures.
You agree to provide current, complete, and accurate payment information and authorize us to charge the applicable fees to your chosen payment method. You are responsible for all charges incurred under your account.
7. Shipping and Delivery
We will make reasonable efforts to deliver products within the estimated timeframe provided at the time of purchase. However, delivery times are estimates only and are not guaranteed.
Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for delays caused by shipping carriers, customs clearance, or events beyond our reasonable control.
You are responsible for providing accurate shipping information. We are not liable for delivery failures resulting from incorrect or incomplete address information provided by you.
8. Returns and Refunds
Our return and refund policies are subject to the terms and conditions set forth in our Return and Refund Policy. Please review that policy carefully before making a purchase.
If you have any questions about returns or refunds, please contact us using the information provided in Section 16 below.
9. Disclaimers
THE SITE AND ALL CONTENT, PRODUCTS, AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- Warranties of merchantability, fitness for a particular purpose, and non-infringement
- Warranties regarding the accuracy, reliability, or completeness of the Site or its Content
- Warranties that the Site will be uninterrupted, secure, or error-free
- Warranties regarding the results that may be obtained from using the Site
We do not warrant that the Site or its servers are free from viruses or other harmful components. You assume all responsibility and risk for your use of the Site.
10. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, GENTLE ENTERPRISES LIMITED, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
- Loss of profits, revenue, data, or business opportunities
- Business interruption
- Loss of goodwill or reputation
- Cost of substitute products or services
ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THE SITE OR PURCHASING PRODUCTS THROUGH THE SITE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply to you.
11. Indemnification
You agree to indemnify, defend, and hold harmless Gentle Enterprises Limited, its directors, officers, employees, agents, affiliates, and partners from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from:
- Your use or misuse of the Site
- Your violation of these Terms
- Your violation of any rights of another party
- Your violation of any applicable laws or regulations
12. Third-Party Links and Services
The Site may contain links to third-party websites, applications, or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such third-party content, goods, or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
13. Termination
We reserve the right to suspend or terminate your access to the Site, with or without notice, for any reason, including but not limited to:
- Violation of these Terms
- Fraudulent, abusive, or illegal activity
- Requests by law enforcement or government agencies
- Discontinuation or material modification of the Site
- Unexpected technical issues or security concerns
Upon termination, your right to use the Site will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
14. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to its conflict of law provisions.
Any disputes arising out of or relating to these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of Hong Kong.
15. Changes to These Terms
We reserve the right to modify or update these Terms at any time without prior notice. When we make changes, we will update the “Last Updated” date at the top of this page.
Your continued use of the Site after any changes to these Terms constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically to stay informed of any updates.
If you do not agree to the modified Terms, you must stop using the Site immediately.
16. Contact Us
If you have any questions, concerns, or feedback regarding these Terms of Use, please contact us:
Company Name: Gentle Enterprises Limited 駿科企業有限公司
Email: info@rexy.com.hk
Phone: (852) 2540 5502
Fax: (852) 2857 6057
Business Address: Unit 4201-3, Hong Kong Plaza, 188 Connaught Road West, Hong Kong
香港 干諾道西188號 香港商業中心 42樓4201-3室
By using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.